Resume of Monique Burey-Ballard

Monique Burey-Ballard

Email: moniball77@yahoo.com

OBJECTIVE:
To contribute in a position that develops organizations, employees, and education.

KEYWORDS:
Human Resources Management, Recruitment, Training and Development, Diversity, Organizational Development, Performance Improvement, Knowledge and Learning Management, Entrepreneurship, Arts.

EDUCATIONAL EXPERIENCE

Roosevelt University, Chicago, Illinois
Master of Arts, Training and Development 12/08 3.66 GPA
Concentrations: Organizational Development and E-Learning

Certification, Online Teaching (09/07), Roosevelt University
Certification, Instructional Design (12/07), Roosevelt University
Certification, Training and Development (05/08), Roosevelt University
Certification, Performance Consulting 12/08, Roosevelt University

Albion College, Albion, Michigan
Bachelor of Arts, English and Psychology 05/00

SKILLS

Computer:

Microsoft Office Suite (Word, Excel, PowerPoint, Publisher, Outlook, and Internet Explorer)
Statistical Data Analysis (Mini-tab and SPSS)
Database Management Systems (Administrator’s Plus and Campus 2000)
PeopleSoft Human Resource Management System
Blackboard Academic Suite
Adobe Photo Shop

Audio-Visual and Music Production:

Cakewalk; Fruity Loops Studio 5; Akai MPC 1000; and Korg D12.

Languages:

Read and speak some Spanish, Italian, Latin, and the American Sign Language Alphabet.

PROFESSIONAL EXPERIENCE

11/99-Present
SMEC
Brooklyn, New York/Cincinnati, Ohio/Chicago, Illinois/Cleveland, Ohio

A management consulting company which I incorporated in 2004.

01/03-Present
BUSINESS ADVISORY CONSULTANT

• Marketed Organizational Behavior for Arts Entrepreneurs as a Subject Matter Expert.
• Configured business operations using analysis, evaluation, and Systems Theory.
• Provided project supervision and services – cost analysis, facilitates improvement, and vertical integration – for multi-region clients.
• Launched business principles training on performing arts, marketing, advertising, and arts management.
• Diagnosed problems post gathering data, contracting, enrolling, and assessing.
• Operated as a business partner via policy and strategic planning advising.
• Coordinated Change Management for emerging businesses.
• Budgeted and managed recording projects for clients.
• Educated customers via career development workshops, seminars, and network event plannings.
• Increased experience for utilizing multimedia releases including print, broadcast, and electronic.
• Extracted information from research and analysis to issue reports and other business correspondences.
• Emphasized entrepreneurship, fundraising efforts, and budget adherences.

05/03-06/05
EXECUTIVE DIRECTOR

• Functioned as Interim Executive Director for non-profit educational division.
• Co-Owned, Co-Produced, and served as Assistant Engineer for company’s recording studio.
• Outsourced as Artists and Repertoire Strategist for business development purposes.
• Taught daily lessons to six adult learners, and other as-needed lessons to various artists/students.
• Installed basic and advanced concepts of music’s theory, harmony, history, appreciation, and analysis.
• Instructed students on how to use their voice in a natural and healthy way.
• Worked with students to achieve proper breathing techniques.
• Encouraged students to explore a wide range of vocal repertoire.
• Prepared students to perform in individual concerts, showcases, and recording sessions.
• Informed stakeholders via reports and other business communications.

12/06-Present
INSTRUCTIONAL DESIGNER AND TRAINING MANAGER

• Invented a curriculum, “Musicianship Cultivation” ©, as a new seminar that explores entrepreneurship, the laws, and industry components of the music business.
• Merchandised proprietary information as licensed products.
• Researched and implemented training needs post analyzing employee performances.
• Conducted feedback with formative and summative evaluations, producing valuable follow-up.
• Developed successful derivatives and syllabi of educational and skill-building programs.
• Extended additional motivation by monitoring and advising client-learners.

08/99-Present
RECORDING ARTIST

• Programmed and publicized many solo presentations and recordings.
• Interpreted music as a singer, songwriter, arranger, and co-producer.
• Achieved a high level of performance standard by investing immeasurable amounts of time into my work.
• Interfaced and staged as a background singer for “Nikki Lynette and Journey”, and, “N’Tozake”.
• Internetworked diverse audiences in different markets through shared experienced.
• Demonstrated applied marketing techniques, leadership training, management skills, and community involvement.
• Directed the developmental design and training for performance improvements.
• Elevated self-awareness post eliciting feedback.
• Furthered experience in: contractual drafting and analysis; talent management; and touring live entertainment.
• Continued education via workshops on Professional Networking and “Guerilla” Public Relations.

01/04-03/05
L.E.S. – Southwestern College
Cincinnati, Ohio

A proprietary college recently acquired by Lincoln Educational Services.

10/04-03/05
REGISTRAR

• Evolved from Instructor’s posting.
• Governed compliance and enforced regulations for institution’s accreditation.
• Monitored the educational, skill programs, and succession planning systems of approximately 1200 adults.
• Fostered career development, objectives, and work goals for inexperienced student-customers.
• Maintained student and school’s records and electronic database.
• Troubleshot new and continuing students’ academic and career goals by utilized counseling skills.
• Projected retention rates to prevent revenue-loss via report preparations and other business correspondences.
• Assessed and enrolled student-customers.
• Targeted at-risk learners to help orient goals.
• Validated and entitled matriculated students; conferred commencing students.
• Established, organized and directed the production of quarterly customer events.

01/04-12/04
INSTRUCTOR

• Fortified the education, talent, and knowledge of approximately 250 adult learners.
• Administered knowledge management via pre-existing and invented systems.
• Evaluated performances and demonstrated methods for improvement.
• Practiced theories of adult learning and situational leadership.
• Planned, taught, and improved general education syllabi and courses including: Humanities, Social Sciences, Government; and Public Speaking/Speech.
• Updated an assessment system to unify all students.
• Designed and implemented tradition and electronic Human Performance Improvement Programs.
• Gained project supervision skills by coordinating Community Relations Program.
• Spearheaded and conducted student conferences including topics on Business Communications and College and Career Skills Management.
• Directed and organized production of quarterly student appreciation events.
• Stimulated public relations and marketing skills through serving career and technical students.
• Presented and led professional development workshops for collogues; topics included: Learning, Executive and Leadership Coaching, Workplace Issues, Diversity, Change, Employee Development, and Organizational Behaviors.
• Improved interviewing skills as committee member for faculty and staff recruitment.

08/03-12/03
Interim Staffing Inc.
Cincinnati, Ohio

A temporary employment agency which specializes in the hospitality industry.

SALES MANAGER

• Increased client base by 80% via business development and target marketing labors.
• Packaged Human Resources strategies for many Fortune 500 companies.
• Polished and implemented brands for approximately 60% of region’s hospitality industry.
• Conducted market research for new and existing companies.
• Influenced different policies, thus resulting in increased employee and client preservation.
• Accompanied hiring manager in employees’ life-cycle: recruiting, interviewing, hiring, training, exit, and separation efforts.
• Operated as a specialist on compensation, health, and safety programs.
• Produced report preparations and other business correspondences.
• Joined problems with solutions to improve organizational performances.

09/02-06/03
Columbia College Chicago
Chicago, Illinois

An arts-focused, private institution in Chicago, Illinois.

BOX OFFICE MANAGER

• Underscored departmental assistant.
• Supervised facility during Fall, Winter, and Spring Seasons.
• Tracked patrons’ attendance and requests.
• Increased project management skill sets.
• Acquired supplementary practices with arts show production including: marketing, recruiting, budgets, and event planning.
• Utilized report preparations and other business correspondences.

06/01-09/01
ABC and Me Daycare
Chicago, Illinois

A child-care facility located in the Edgewater region of Chicago, Illinois.

EARLY CHILDHOOD TEACHER

• Taught daily classes to students of varying capabilities for early childhood learners.
• Created and followed a curriculum for learners based on the benchmarks and standards set by the state of Illinois Department of Education.
• Developed daily and unit lesson plans.
• Instituted a combination of songs, games, and activities to instill a love for music and an enthusiasm for learning in the students.
• Strategized on learning, knowledge management, and inclusion.
• Conducted parent-teacher conferences.

03/00-05/01
Options Clearing Corp.
Chicago, Illinois

The world’s largest equity derivates clearing organization which also guarantees, and clears commodity and securities.

DOCUMENTATION COORDINATOR

• Coordinated and managed third-party’s credentialing for five financial industry exchanges.
• Inspected incomplete data and investigated discrepancies.
• Mandated policies to reduce incomplete information and to improve organizational performance.
• Managed change by notifying team members of newly instituted changes.
• Inaugurated the design and publishing of job aids and document guides for new clients.
• Enhanced creative outlets through advertising and public relations skill sets.
• Streamlined Help Desk via B-2-B communication.
• Influenced report preparations and other business correspondences.

08/99-03/00
21st Century Preparatory Center
Park Forest, Illinois

An early-elementary educational institution housed in School District 163.

ADMINISTRATOR

• Counseled faculty, staff, and parents on educational curricula and programs.
• Designed and published training manuals for new staff members.
• Identified patterns and heightened awareness of trends.
• Assessed and synthesized constituents’ wants with stakeholders needs.
• Clerked and recorded sensitive data in pioneer year of organization’s operation.

09/95-05/99
Albion College
Albion, Michigan

A private, liberal-arts institution of higher learning established in 1835.

STUDENT WORKER

07/99-05/99 Resident Assistant

• Guided community engagement and participation.
• Facilitated environment including crisis management, advocacy, and team-building.
• Mentored peers and first-year students.
• Utilized planning and adoption when introducing behavioral interventions.
• Symbolized leadership by modeling motivation and accountability.
  

05/98-09/98 Intern, Multi-Cultural Affairs

• Shadowed director and assistant director.
• Planned actions for Diversity Management.
• Surveyed and interviewed candidates for cultural and needs alignment.
• Contributed to several search teams leading to organizational change.

03/96-05/97 Dining and Hospitality Services, Management Trainee

• Piloted training program as the youngest participant.
• Outreached to supporting staff to solve problems.

09/95-03/96 Human Resources Assistant

• Conducted general duties including HRIS documentation.
• Updated records and verified employee information.

11/94-09/95
K-Mart
Matteson, Illinois and Albion, Michigan

A retail department store held as a subsidiary of Sears Corporation.

CASHIER

• Exemplified quality customer service to patrons.
• Executed financial transactions for consumers.
• Furthered the growth of the organization’s market share.
• Handled complaints and disputes with supervision and autonomously.
• Sharpened time-management and attention to detail.